Returns & Exchanges
At Shifted, we want you to love your style; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. All returned apparel must be in its original, unworn condition with all tags still attached to qualify.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original box.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes until your return is processed.
Receive Your Refund
After our team inspects the returned garments, your refund will be issued to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing